Privacy Policy:

Donaldson Training Systems LLC ("Donaldson") operates and may operate other websites. It is Donaldson's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Donaldson collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Donaldson's purpose in collecting non-personally identifying information is to better understand how Donaldson's visitors use its website. From time to time, Donaldson may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Donaldson also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs/sites. Donaldson only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Donaldson's websites choose to interact with Donaldson in ways that require Donaldson to gather personally-identifying information. The amount and type of information that Donaldson gathers depends on the nature of the interaction. For example, we ask visitors who sign up at to provide a username and email address. Those who engage in transactions with Donaldson are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Donaldson collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Donaldson. Donaldson does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Donaldson may collect statistics about the behavior of visitors to its websites. Donaldson may display this information publicly or provide it to others. However, Donaldson does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Donaldson discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Donaldson's behalf or to provide services available at Donaldson's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Donaldson's websites, you consent to the transfer of such information to them. Donaldson will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Donaldson discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Donaldson believes in good faith that disclosure is reasonably necessary to protect the property or rights of Donaldson, third parties or the public at large. If you are a registered user of an Donaldson website and have supplied your email address, Donaldson may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Donaldson and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Donaldson takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Donaldson uses cookies to help Donaldson identify and track visitors, their usage of Donaldson website, and their website access preferences. Donaldson visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Donaldson's websites, with the drawback that certain features of Donaldson's websites may not function properly without the aid of cookies.

Business Transfers

If Donaldson, or substantially all of its assets, were acquired, or in the unlikely event that Donaldson goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Donaldson may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Donaldson and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Donaldson may change its Privacy Policy from time to time, and in Donaldson's sole discretion. Donaldson encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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Trial Subscriptions and Refund Policy Details

The Student understands that once registration is complete and/or a course is accessed tuition is considered nonrefundable for any reason. If a student decides not to continue with the course, no partial credit can be offered for trial or any other subscriptions including paid tuition. Trial subscriptions must be upgraded to a full tuition account to graduate or receive any official certificates of completion from the School. Once the course has been accessed and work completed, tuition is nonrefundable. Credits earned during admission period cannot be transferred if student chooses to discontinue with the course other than final completion of the course in its entirety.

Tuition for this course is as advertised and may change without notice. The only way to guarantee access at a particular price is to register at that time.

Extensions are available as per normal policy available to all students at anytime. “Free trials, trials, demos,” and other similar products cannot be extended past the access period enrolled. Students can only extend their course by calling or visiting the office. DO NOT simply re-register for your course through the website as it will not grant you access to your current account.

Once student has purchased and received any books, videos, audio materials, DVDs, or other physical study materials these materials are not returnable and nonrefundable.

The student will be required to complete all tests, including the final exam, on the Internet to receive credit for a course.

Donaldson Collection of Contact Information

Donaldson will never sell or distribute your contact information to any third party. Your customer information is safe and keeping it that way is our priority. Any customer contact information, past or present, will be used solely for the purpose of Donaldson Training Systems and its affiliated companies or brands.

Student/Customer Agreement

Due to the nature of Donaldson’s services, any customer or student who registers for or attends any Donaldson class for any purpose agrees to allow Donaldson to contact that customer directly by any method the school deems necessary. Such contact mediums include, but are not limited to: email,phone,direct mail,SMS (text) messaging, social media, and any other mediums deemed sufficient or necessary. By submitting customer or student information to the school the customer agrees to “opt-in” to any and all Donaldson communications.

Donaldson Training Systems General Agreement

If any contact information is submitted by any method to Donaldson Training Systems it is agreed by the submitting party that this information is to be used for communication between the party and Donaldson. Students, customers, and other parties understand that at any time they will always have the option to “opt out” of further Donaldson communications. By creating an account on our website you hereby agree to receive regular communications from Donaldson including special offers or promotions unless the “opt-out” provision is selected.